CRPTM Privacy Policy: How We Handle Your Information

Effective Date: 22 April, 2025

CRPTM Inc.("CRPTM," "we," "us," or "our") has designed this Privacy Policy to help you understand, and to explain and provide you with an understanding of the personal data/information that we collect, how we use or intend to use it and/or share it, as well as your choices regarding our information policies and practices. Through the CRPTM website (the "Site") and our mobile application (the "App"), we intend to track the performance of your cryptocurrency exchanges and portfolio, and assist you in calculating taxes, and matters related to your capital gains and capital losses (or the "Service"). Please read this Privacy Policy carefully before using the "Service" or submitting any personal information or data to CRPTM so that you are fully informed of these policies and procedures, and your corresponding rights. We request you to contact us if you have any concerns or questions. By utilizing our "Site," "App," and "Services," you consent to the policies set forth in this Privacy Policy. Please do not access the "Site" and/or "App" or use any of the "Services," if you do not agree with these privacy policy terms and conditions. This Privacy Policy is legally binding and together with our Terms of Service forms part of our CRPTM "Terms of Use."

Definitions

• User account is a separate account created for you and your use of our "Services" or specific parts/sections of our "Service."
• Company (also referred to as "The Company," "Us," "We," or "Our" in this Privacy Policy Agreement) refers to or denotes CRPTM Inc., incorporated as per Delaware laws and virtually located at 221 W 9th St #154 Wilmington, DE 19801 and headquarters at 17739 Lemarsh St., Northridge, California, 91325.
• Cookies refer to small files that a website puts on Your computer, mobile device, or any other operating device when You visit the "Site," containing information about Your online/browsing activity and/or history, among its several other uses.
• Country refers to or denotes Delaware, United States.
• Device refers to any device that is used to access the "Service" such as a laptop, desktop computer, digital tablet, and/or a smartphone/cell phone.
• Personal Data refers to any information that is related to an identifiable or identified individual/person(s).
• Service means anything related to the "Website"
• Service Provider refers to any legal/natural person(s) who is responsible for processing the information/data on behalf of the "Company." It refers to or denotes a third-party company(ies) or individual(s) who are employed by the "Company" to help facilitate the "Service," and to provide the "Service" on behalf of the "Company," and/or to perform a range of services related to or that comes within the "Service," and/or to assist/support the "Company" in analyzing how the "Service" is being used or used.
• Usage Data means the data that is being collected automatically, which is either generated by utilization of the "Service" and/or from the infrastructure of the "Service" itself (for e.g., the duration or timespan of a page visit.)
• Website refers to or denotes CRPTM, which is accessible at CRPTM - Crypto Tax Calculator and Portfolio Tracker
• You refers to or denotes an individual who is accessing or utiliziing the "Service," and/or the resources/offerings of the "Company," and/or any other legal entity(ies) on behalf of which the individual is accessing or utilizing the "Service," as per directive or as applicable.

What Personal Information We Collect

Information You Share With Us

• Basic Account Details: Your email address, password, and other login credentials that help keep your account secure.
• Crypto Information: Public wallet addresses and transaction histories – whether you connect via blockchain, APIs, or upload documents yourself. This helps us provide accurate tracking and reporting.
• Payment Details: We use trusted third-party payment processors and only keep tokenized payment information on our end – we never see or store your full card details.
• Support Conversations: Any information you share when reaching out for help or sending feedback. We use this to solve your problems and improve our service.
• Social Media Interactions: If you engage with us on social platforms, we may see publicly available profile data or content you share with us.

Information We Collect Automatically

• Device & Technical Info: Things like your device model, browser type, operating system, IP address, and when you access our platform.
• Usage Patterns: Which features you're using, pages you visit, and when you interact with our platform.
• Analytics Data: We use tools like Google Analytics, Mixpanel, and FullStory to understand how people use our product and make it better. Don't worry – we mask sensitive information.
• General Location: We estimate this based on your IP address (not precise GPS tracking).
• Email Engagement: Email Open/Click Information: We may use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email.

Technologies We Use

• Cookies & Local Storage: These help manage your session, personalize your experience, and provide analytics data.
• Web Beacons: These tiny pixels help us track performance and measure advertising effectiveness.

Information From Third Parties

• Tax & Identity Information: This might include partial social security numbers if you're being matched with a tax advisor.
• Third-Party Login Data: Information provided when you use services like "Sign in with Google."

Information We Create From Your Data

We generate reports from your crypto transactions including gains/losses and tax summaries to help you understand your portfolio.

Partner Platforms

When you access CRPTM through a partner's platform, their privacy policy may apply to data collected there. In these cases, we're typically acting as a data processor.

How We Use Your Information

Your data helps us:

• Deliver Our Core Services: This includes portfolio tracking, tax reporting, account management, payment processing, and connecting you with advisors when requested.
• Communicate With You: Sending important account updates, answering your questions, and providing support when things aren't working right.
• Improve Our Platform: We analyze usage patterns to personalize your experience and develop better features.
• Share Updates: We may send:
  • Direct marketing emails about new features, promotions, or crypto news
  • Interest-based ads that might be relevant based on how you use our platform
• Keep Things Secure: We use your data to maintain compliance with regulations, detect fraud, maintain audit logs, and protect our platform.

Who We Share Your Information With

We do not sell your personal data. We may share information with:

• Service Providers: We may share personal information with the Companies that help us deliver services (cloud hosting, analytics tools, marketing platforms, payment processors, customer relationship management and customer support services, and analytics services, mail communication software and email newsletter services). Pursuant to our instructions, these parties will access, process, or store personal information in the course of performing their duties to us. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your personal information.
• Professional Advisors: Legal or tax advisors that you explicitly authorize to access your account information.
• Business Transfers: In the event of a merger, acquisition, or other organizational change, information may be transferred as part of that process.
• Legal Authorities: When we're legally required to do so or to protect rights and safety.

How Long We Keep Your Information

We keep your data as long as necessary to provide our services, comply with legal obligations, or support potential claims. The exact retention period varies depending on the type of data, associated risks, and regulatory requirements.

Your Rights and Choices

Depending on where you live, you likely have the right to:

• Know what personal data we collect and how we use it
• Access or export your information
• Request corrections to inaccurate data
• Ask us to delete your information
• Object to or limit how we process your data
• Opt out of marketing communications
• Withdraw consent for optional data uses

If you want to exercise any of these rights, please reach out – we're here to help. We may need to verify your identity first to protect your information.

And yes, we respect "Do Not Track" signals from browsers.

International Data Transfers

Since we operate globally, your information might be processed in countries outside your own. When required by law, we implement appropriate safeguards (like Standard Contractual Clauses) to protect your data during these transfers.

Children's Privacy

Our services aren't designed for anyone under 18, and we don't knowingly collect data from minors. If we discover we've inadvertently gathered such information, we'll promptly delete it.

Third-Party Links

Our platform may contain links to other websites. We're not responsible for how these external sites handle your information. We recommend checking their privacy policies before sharing data with them.

How We Protect Your Data

We implement technical, organizational, and physical safeguards to protect your information. However, no security measures are 100% failsafe and we cannot guarantee the security of your personal information. You use CRPTM at your own risk.

10. Updates to This Policy

We may update this Privacy Policy periodically as our services evolve. The latest version will always be posted on our website, and changes become effective when published. Continuing to use our services after changes indicates your acceptance of the updated policy.

11. How to Contact Us

If you have any questions about our Privacy Policy or information practices, please feel free to contact us.